The Return of Arleigh Burke
Incredible article over in the Proceedings of the Naval Institute about the absolute failure of the TQL movement within the Navy. The military is *not* a corporation, and applying a business management model to an organization that must function as if every day is a world-threatening emergency will not serve. I can remember when the World's Greatest Ex had to sit through class after class on the theory of this nonsense, and what a colossal waste of time it was. Teach your NCOs to be combat leaders, not business managers. While no one can afford to be frivoulous with scarce defense dollars, DoD budgets cannot be written against some sort of "productivity" goal as if the Pentagon was IBM or Microsoft.